A Message To Our Riders

The global COVID-19 pandemic is understandably unsettling, and it impacts us all. 

Thankfully, there are steps we can take together to stay informed, act responsibly and mitigate the risks.

At Bird, we remain fully focused on the health and safety of the communities in which we live, work and operate. During this period of uncertainty, that means:

  • Increasing the daily frequency with which we clean and sanitize our vehicles in the field, including the sterilization of our helmets
  • Increasing the frequency of our deep-clean “Bird Baths” that take place in our local service centers
  • Providing extra gloves for our field service staff members as well as hand sanitizer for all Bird staff
  • Closely monitoring the Centers for Disease Control (CDC), the World Health Organization (WHO) and other trusted federal and global agencies to inform our hour-by-hour decisions

We are working closely on a case by case basis with community leaders in each of our partner cities to determine the best course of action concerning pauses in service. The health and safety of all citizens, including our team members and our riders, remains our top priority during this rapidly evolving situation.

We’ll continue to update our policies and operations as we learn more about COVID-19, and remain committed to providing you and those in your community a clean, safe and reliable transportation option during these unprecedented times. 

Thank you and stay safe,

Travis VanderZanden
Founder and CEO of Bird

This article has been updated to reflect the most recent changes in the ongoing global fight against COVID-19

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